termark technologies

Terms of use

Updated 27 September 2026

These terms apply to termarktechnologies.com and to the monitoring service at solar.termarktechnologies.com, provided by Termark Technologies, a company being registered in Estonia. Where a customer has a signed agreement with us, that agreement comes first.

The service

We read measurements from the devices at our customers' solar parks and show them on dashboards, with alerts by email. The monitoring only reads: it never sends a command to a device or changes its settings.

Accounts

We create accounts for the people our customers name. Keep your sign-in to yourself, and tell us straight away if you think someone else has used it. We may suspend an account that is misused or at risk.

What the figures are

Everything shown comes from the devices' own readings, as they report them. A device or a connection can fail, so figures can be late, missing or wrong, and an alert can arrive late or not at all. The service does not replace a park's own protection and safety systems, or a check on site.

Availability

We work to keep the service available but cannot promise it will be uninterrupted, and we may take it down briefly for maintenance.

Your data

Measurements from a park belong to its owner. We use them only to provide the service, and when an agreement ends we delete them or hand them over on request. How we handle personal data is in our privacy policy.

The connection to your park

Each park connects to us over an encrypted VPN, set up together with its owner or operator, and the owner can close it on their side at any time. We use it to read the park's devices and, where agreed, to give the engineers our customer names remote access to them. What an engineer does on a device through remote access is the responsibility of that engineer and whoever named them. We keep our end of the connection secure, limit each connection to its own park, and tell the owner without delay if we learn of a security incident that affects their park. The devices' own protection and access settings remain the owner's responsibility.

Liability

The service is provided as it is. We are not liable for:

Otherwise, our total liability for all claims is limited to the fees paid for the service in the three months before the first claim arose. We accept no liability for the use of this website.

These limits do not apply where the law does not allow them, such as for intent or gross negligence, and a signed agreement may set other terms.

Changes

We may update these terms. The current version is always here, with its date.

Law

Estonian law applies. Disputes go to Harju County Court unless we agree otherwise.