Terms of use
Updated 27 September 2026
These terms apply to termarktechnologies.com and to the monitoring service at solar.termarktechnologies.com, provided by Termark Technologies, a company being registered in Estonia. Where a customer has a signed agreement with us, that agreement comes first.
The service
We read measurements from the devices at our customers' solar parks and show them on dashboards, with alerts by email. The monitoring only reads: it never sends a command to a device or changes its settings.
Accounts
We create accounts for the people our customers name. Keep your sign-in to yourself, and tell us straight away if you think someone else has used it. We may suspend an account that is misused or at risk.
What the figures are
Everything shown comes from the devices' own readings, as they report them. A device or a connection can fail, so figures can be late, missing or wrong, and an alert can arrive late or not at all. The service does not replace a park's own protection and safety systems, or a check on site.
Availability
We work to keep the service available but cannot promise it will be uninterrupted, and we may take it down briefly for maintenance.
Your data
Measurements from a park belong to its owner. We use them only to provide the service, and when an agreement ends we delete them or hand them over on request. How we handle personal data is in our privacy policy.
The connection to your park
Each park connects to us over an encrypted VPN, set up together with its owner or operator, and the owner can close it on their side at any time. We use it to read the park's devices and, where agreed, to give the engineers our customer names remote access to them. What an engineer does on a device through remote access is the responsibility of that engineer and whoever named them. We keep our end of the connection secure, limit each connection to its own park, and tell the owner without delay if we learn of a security incident that affects their park. The devices' own protection and access settings remain the owner's responsibility.
Liability
The service is provided as it is. We are not liable for:
- decisions made on the basis of what the service shows, or alerts that are missed, late or wrong;
- lost production, revenue, profit or data, or any other indirect loss;
- changes that people with remote access make to a park's devices;
- outages of a park's own equipment or connection, or of the providers we rely on.
Otherwise, our total liability for all claims is limited to the fees paid for the service in the three months before the first claim arose. We accept no liability for the use of this website.
These limits do not apply where the law does not allow them, such as for intent or gross negligence, and a signed agreement may set other terms.
Changes
We may update these terms. The current version is always here, with its date.
Law
Estonian law applies. Disputes go to Harju County Court unless we agree otherwise.